Any item sold on the website that is over 30 KG in weight will not include the REQUIRED shipping charges in the total cost of the order. You will still be able to pay for and secure the items for pickup in-store, or we can provide the shipping charges for large bulky items via our back-loader (courier) service.
We cannot ship any type of statue. These items are only available for in-store pickup. Please Contact Us for more information.
- If you would like to purchase a product that is available for online sale, click on Shopping Cart, or Add to Cart link to add it to your Shopping Cart
- You can add as many products as you like to your Shopping Cart
- You can edit the quantities and products by hovering over the Shopping Cart icon in the top right hand corner of the website. or by clicking on View Cart wherever it is shown on the website
- When you would like to proceed to payment, click on the Proceed to Checkout button at the bottom of the View Cart page to finalise your purchase
- If you are interested in purchasing a product that is either out of stock online, or doesn’t have an Add to Cart link, please click here to Contact Us
Delivery costs quoted for purchased items (as displayed in your Shopping Cart) are provided by Interparcel shipping service. Their charges are calculated based on:
- Size of the item
- Weight of the item
- Destination
If you live outside of Australia, shipping costs and companies are different so different rates will apply.
- If you order and receive a product that you believe is not what was expected, please contact us with your concern via email at info@thatbalishop.com.au or via phone on 02 9905 2205 within 24 hours of receipt of delivery of the product.
- If we agree that the purchased product was not displayed correctly on our website, or there was an error in the details displayed, we will replace the product or refund your money at our discretion.